PAUL SOLMAN:
But self-organization wasn't for everyone. So, two years ago, Hsieh offered a liberal severance package to those not sold on the new structure, in fact, to everyone. Eighteen percent took buyouts, hiking the firm's yearly turnover rate for 2015 to almost 30 percent, though there's plenty of turnover at customer service firms and plenty in Las Vegas, period.
But Letha Myles is sticking with it.
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